SECURE PROCESING
ICATCH GEAR, WHICH IS POWERED BY SQUARESPACE.COM, USES SECURE PROCESSING CALLED SSL ENCRYPTION TECHNOLOGY, WHICH IS THE INDUSTRY STANDARD. SSL (SECURE SOCKETS LAYER) IS A PROTOCOL DEVELOPED FOR THE TRANSMISSION OF PRIVATE INFORMATION OVER THE INTERNET. SSL USES A PRIVATE KEY TO ENCRYPT YOUR DATA, INCLUDING YOUR CREDIT CARD INFORMATION, SO THAT IT CANNOT BE READ WHILE BEING TRANSFERRED OVER THE INTERNET.
PRIVACY
ICATCH GEAR RESPECTS OUR CUSTOMERS ACCOUNT INFORMATION AS PRIVATE AND CONFIDENTIAL INFORMATION AND WILL NEVER SHARE THIS WITH ANY OUTSIDE AFFLICTIONS OR INDIVIDUALS. YOUR INFORMATION IS SECURED AND ENCRYPTED WITH THE SECURE SOCKET LAYER SOFTWARE. SQUARESPACE IS ALSO CERTIFIED LEVEL 1 PCI DSS COMPLIANT. THIS COMPLIANCE EXTENDS TO ALL ONLINE STORES POWERED BY SQUARESPACE.
PURCHASE FOR PERSONAL USE ONLY
YOU MAY PURCHASE PRODUCTS ONLY FOR PERSONAL USE AND NOT FOR RESALE. BY PLACING YOUR ORDER, YOU CERTIFY THAT YOU ARE PURCHASING PRODUCTS FOR PERSONAL USE ONLY. WE RESERVE THE RIGHT TO REFUSE ORDERS FOR ANY REASON WITHOUT EXPLANATION.
RETURN POLICY
ALL SALES ARE FINAL. NO REFUNDS OR RETURNS. EXCHANGES APPLY IF THERE WAS AN ISSUE/MISTAKE WITH THE PRODUCT SENT.
STEP 1. EMAIL INFO@ICATCHGEAR.COM
STEP 2. WE WILL PROVIDE YOU OUR RETURN ADDRESS
STEP 3. SEND PRODUCT BACK TO OUR FACILITY WITH TRACKING #
STEP 4. WE WILL EXCHANGE THE DEFECTIVE PRODUCT AND PROVIDE A TRACKING # TO YOUR REPLACEMENT
ICATCH GEAR ISN'T RESPONSIBLE FOR SHIPPING COSTS OF PRODUCTS THAT NEED TO BE SHIPPED AGAIN DUE TO CUSTOMER'S FAILURE TO RETRIEVE MAIL. OUR COMPANY ISN'T RESPONSIBLE FOR THE RESHIPMENT OF ITEMS IN THE CASE OF ADDRESS WAS ENTERED INCORRECT ON THE ORDER FORM. CUSTOMER IS REQUIRED TO PAY SHIPPING COSTS OF ANY ITEM THAT IS RETURNED TO WAREHOUSE WHICH NEEDS TO BE SENT AGAIN.
ICATCH GEAR ISN'T RESPONSIBLE FOR PACKAGES THAT ARE LOST & STOLEN ON THE CUSTOMER'S PREMISES.
CURRENCY
ALL ORDERS PROCESSED IN UNITED STATES DOLLARS ($).
SALES TAX
SALES TAX IS CHARGED TO THOSE ORDERS SHIPPED WITHIN THE STATE OF NEW YORK. ALL APPAREL INCLUDING HATS UNDER $110 IS TAX EXEMPT. FOR APPAREL AND HATS OVER $110 THE APPLICABLE TAX RATE IS 8.875%. BAGS AND ACCESSORIES ARE NOT CONSIDERED APPAREL AND ARE TAXABLE. THE APPLICABLE TAX RATE FOR BAGS AND ACCESSORIES IS 8.875%. SHIPPING IS ALSO TAXED. SALES TAX IS NOT CHARGED TO ORDERS SHIPPED TO STATES OUTSIDE OF NEW YORK.
ICATCH GEAR
CUSTOMER SERVICE:
ICATCH GEAR
INFO@ICATCHGEAR.COM
